PRIVACY POLICY

Safe & Sound Student Services is committed to protecting and respecting your privacy.


By visiting Safe & Sound Student Services, you are accepting the practices described in this Privacy Policy. Your use of the website is also subject to our Terms and Conditions. This policy together with our Terms & Conditions and any other contractual documents sets out the basis on which any personal data we collect, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the GDPR (General Data Protection Regulation – EU regulation) and the Data Protection Act 2018 (UK regulation).
 
Why we collect your information
We collect your personal information in order to fulfil its contractual obligations and also so that it can keep you informed from time to time by email or telephone about relevant news, information, products and services offered by Safe & Sound Student Services, which we believe may be of interest to you.


Please note that some of the data processing described in this Policy we undertake as controller, but for some of the processing we may merely act as processor and the service providers and other organizations for which we collected your information or to whom we disclosed your personal information, which will act as controller. Please check their privacy policy to find out how they process your personal data.
 
Information we collect from you
We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to one of our services. The information you give us may include (but is not limited to) your first and last name, age, email address, phone number, WhatsApp number, passport number, nationality, payment information, interest areas and preferences.Safe & Sound Student Services will not collect any personally identifiable information about you, unless you provide it.


Information we collect about you.

  • information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content including the links you have clicked.

 

  • Personal information, which includes all information relating to an identified or identifiable natural person. Personal information may be gathered in a number of ways including but not limited to the following situations: where you have expressly consented; when you complete a Registration Form; during discussions you have with our staff regarding our products and services; telephone conversations and any other electronic means. Where you have not expressly consented to us holding and using your personal information we shall continue to use and store your information where we have a legitimate interest to do such. Any such legitimate interest is set out in the General Data Protection Regulation 2018 and our use of your personal information is in full compliance with the regulation.

 

  • Payment information: Your credit card information or payment information, will be processed by Stripe (payment platform), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products and services. Safe & Sound Student Services reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of products and services. Please consult Stripe Policy here: https://stripe.com/gb/privacy

 

  • Google Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the Google Analytics collection of data to enhance the website and improve our service.Google’s policy complies with the regulations contained in The General Data Protection Regulation (GDPR – European regulation). Please consult Google’s privacy policy here: https://policies.google.com/privacy

 

  • Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Safe & Sound Student Services or third-party content served by or on behalf of Safe & Sound Student Services on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the services you searched for, viewed, and possibly purchased.

 
Uses made of the information
In general, we use the information we collect primarily to provide, maintain, protect and improve our current website, services and products and to develop new products and services. 


The personal information you give to us and that we collect about you is used for legitimate business purposes, which include processing registrations or enquiries, keeping you informed about new services, products or offers and providing the best possible service to you. Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.
 
Surveys & Promotions
From time to time Safe & Sound Student Services may run surveys and promotions and may request information from users as part of these. Participation in these is entirely voluntary.
 
Direct Marketing
We understand the needs of students and often have related information that can be of a legitimate interest to you. Under the PECR Act, this marketing is categorized with ‘Legitimate Interests’ as a legal basis for processing data, however please note that we do not harvest data beyond your name, institution, country and email addresses.


​If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications. You can do it by following the unsubscribe link placed in the footer of the promotional email. Or you can simply contact This email address is being protected from spambots. You need JavaScript enabled to view it. and ask to be unsubscribed.
 
Where we store your personal data
The personal data we hold is stored on Safe & Sound Student Services’ secure servers and on the servers of cloud based database management services located in and outside of EU. It might also be processed by staff operating outside the EU who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your requested services, the processing of your payment details and the provision of support services. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.
 
Sharing Your Information
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

 

  • Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments (Stripe), performing services, delivering products (courier companies), sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

 

  • Business Transfers. In the event that Safe & Sound Student Services creates, merges with, or is acquired by another entity, your information will most likely be transferred. We will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

 

  • Protection of Safe & Sound Student Services and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Safe & Sound Student Services, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

  • With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

 

  • Anonymous Information. Safe & Sound Student Services uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

 

  • Email Address and Phone Number. The contact details that you provide to us for purposes of registering for a service or purchase a product will never be rented or sold to a third party.

How did we get your consent?
By placing an order for a product, a service or subscription and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Your rights
Safe & Sound Student Services will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect or changes and you wish to correct or update your information you can do so by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..
 
Withdrawing consent
You have the right to withdraw your consent at any time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..
 
Access to information
You have a right to access information held about you. Your right of access can be exercised in accordance with the General Data Protection Regulation 2018 by submitting a written request to This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Removal of your personal information
You can request the removal of your personal information at any time by submitting a request to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Children’s Online Privacy Protection
We do not collect any information from anyone under 13 years of age. Our services and products must be purchased by people over the age of 18.
 
Changes to our privacy policy
Safe & Sound Student Services reserves the right to amend the privacy policy. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
 
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to This email address is being protected from spambots. You need JavaScript enabled to view it.